Lesson Bullets – What a Participant Will Learn:
- Learn and apply the internal concepts for yourself in order to prepare to meet others
- Learn and apply concepts on how to connect with others, and maintain those relationships over time
- Learn and apply concepts on relationships and how they relate to the Lean process and Last Planner System®
This course is designed for anyone who wants to improve their relationship skills and make the Lean process more effective. During this module, participants learn to create and maintain good working relationships, from the first handshake through the duration of the relationship. We discuss introductions, ways to remember names, how to create trust, how to network, and how to maintain relationships over time. We discuss specifics of project stakeholders’ experiences and ways to maximize the emotional impact of those experiences. We also do role-plays to illustrate relationship issues, conflict, and adversarial situations.
Presented by:
Track: Focus on People
Level: Intermediate / Advanced
Presenter: Brent Darnell
Event type: Training
Capacity: 50
Location: Salon A2
Day/Time: Tuesday 1:00 PM
Open to all registrants