Lesson Bullets – What a Participant Will Learn:

• How to develop a culture (the behavior that takes place when you’re not there) that drives high engagement and high performance
• How to use the boat metaphor to communicate to your team where they sit and what front of the boat behavior looks like
• How to engage every member of the team by identifying a team role in addition to their function by uncovering their intrinsic motivation factors

This course is ideal for anyone involved in creating, leading or fixing project teams. Imagine your project team is a boat of ten people. In the average boat three people will be highly engaged and rowing, five will be watching and waiting for instructions and two will be drilling a hole in the back. This powerful workshop will show you how to turn an average team into high performing. It addresses how to engage the 50% in the middle of your boat and the 20% that are sinking your efforts. It takes you deeper than crafting a clear mission or values to defining the key specific behaviors for success. High performing teams don’t simply happen, they happen by design. You will learn the distilled insight of over 10 years of research, working with more than 130 organizations and the strategies and techniques the best teams practiced. Each participant will receive a copy of Change your Space, Change your Culture.

Presented by:

• Rex Miller

Participants will learn to create/maintain good working relationships through introductions, ways to remember names, how to create trust, how to network and how to maintain relationships over time. This module covers specifics of project stakeholders’ experiences and ways to maximize the emotional impact of those experiences. Role-play will illustrate relationship issues, conflict and adversarial situations.

Presented by:

• Brent Darnell

Lesson Bullets – What a Participant Will Learn:

• How to gauge your team’s trust baseline using the Trust Matrix tool
• Understand how the traditional system drives waste, conflict and poor outcomes
• How to start smart and finish well by creating and using a team health dashboard

This workshop is intended for owners and owner’s representatives who want to learn how to create trust-based teams earlier in the programming and planning process. A global top five contractor conducted two years of research examining the outcomes of every project. They divided them into those that ended well and those that ended badly. Their conclusion? 100% of projects that started poorly ended badly. The current system for procuring and delivering construction is designed to create distrust. Contractors, architects and subs have a lot of history and baggage that conditions them to be skeptical when owners propose taking a trust-based approach. This workshop will explore how to rebuild trust within traditional project delivery as well as learn techniques from some of the new trust based models like IPD and LIPD. It will deal with the real challenges and mistakes owners make who have good intentions but run into resistance from either their suppliers or internally with procurement or legal departments. In addition to new strategies, techniques and tools is a bigger question of changing old habits and attitudes. This workshop will prepare you to lead change, succeed, and live to tell about it. Each participant will receive a copy of Nine Transforming Keys to Lowering Costs, Cutting Waste, and Driving Change in a Broken Industry.

Presented by:

• Rex Miller

Lesson Bullets – What a Participant Will Learn:

• Learn and apply the internal concepts for yourself in order to prepare to meet others
• Learn and apply concepts on how to connect with others, and maintain those relationships over time
• Learn and apply concepts on relationships and how they relate to the Lean process and Last Planner System®

This course is designed for anyone who wants to improve their relationship skills and make the Lean process more effective. During this module, participants learn to create and maintain good working relationships, from the first handshake through the duration of the relationship. We discuss introductions, ways to remember names, how to create trust, how to network, and how to maintain relationships over time. We discuss specifics of project stakeholders’ experiences and ways to maximize the emotional impact of those experiences. We also do role-plays to illustrate relationship issues, conflict, and adversarial situations.

Presented by:

• Brent Darnell